Hong Kong Hotels Discount does not require a credit
card or personal details to make a reservation inquiry.
If rooms are available under a preferred itinerary,
we will send a confirmation and price for your hotel
stay. Only after you receive our confirmation should
you confirm the acceptance by sending your credit
card details using our own secure server.
Hotel Reservation inquiries are made using our e-mail
booking. Request service will be confirmed or denied
by e-mail at the address you provided in the request
form. There will be no charge to your credit card
until you wish to confirm your booking.
The price
we display for hotel rooms advertised on Hong Kong Hotels Discount will vary from time
to time. The price we quote for your chosen hotel
will be correct at publication.
Under the
above provisions, there will be times when the price
we quote will differ from price you paid - be it higher
or lower.
These variations
reflect changing market conditions and hotel room
availability. We are unable to accept any responsibly
whatever for claims made against any financial loss
attributed to the adjustments in price as displayed
on our web site.
The secure
booking and credit card information input form uses
Secure Socket Layers (SSL) technology to ensure that
your personal information is encrypted and remains
secure and private when being transmitted.
The technology
converts to code the information you transmit. This
information travels through a secured channel on the
Internet. Your personal details and credit card information
is not decipherable and travels directly to our secure
server located in the United States.
Most cases
the full payment must be made before check-in date
at least 7 days. In some periods of year, during the
period of beginning of December to the end of January,
Sonkran Days and Chinese New Year Days, the customers
should make the full payment after receiving the room
confirmation.
Most cases
the full payment must be made before check-in date
at least 7 days. In some periods of year, during the
period of beginning of December to the end of January,
Songkran Days and Chinese New Year Days, the customers
should make the full payment after receiving the room
confirmation:
Normal
Period (May-Oct.)
- If we
receive your notification of cancellation more than
7 working days (not including Sat, Sun & Public
holidays) prior to check-in date, there will be
no cancellation charge except for a bank credit
card processing fee of 10% of the total amount PLUS
administration fee USD10.
- If notification
of cancellation is received less than 7 working
days (not including Sat, Sun & Public holidays)
prior to check-in date, a bank credit card processing
fee of 10% of the total amount PLUS one night room
charge will be levied and PLUS administration fee
USD10.
- No Show
will be charged 100% of the total amount - No Refund
Peak
Period (Nov.-Apr.)
- If we
receive your notification of cancellation more than
15 working days (not including Sat, Sun & Public
holidays) prior to check-in date, there will be
no cancellation charge except for a bank credit
card processing fee of 10% of the total amount PLUS
administration fee USD10.
- If notification
of cancellation is received less than 15 working
days (not including Sat, Sun & Public holidays)
prior to check-in date, a bank credit card processing
fee of 10% of the total amount PLUS one night room
charge will be levied and PLUS administration fee
USD10.
- No Show
will be charged 100% of the total amount - No Refund
Peakest
Period (during the period of beginning of December
to the end of January, Sonkran Days and Chinese New
Year Days)
- If we
receive your notification of room cancellation during
check-in date within the peakest period, there will
be a charge for a hotel cancellation fee of peakest
period of 100% of the total amount.
- No Show
will be charged 100% of the total amount - No Refund
Package
Tour and Group (Room Reservation of 10 rooms and above)
Cancellation
- If we
receive your notification of cancellation more than
30 working days (not including Sat, Sun & Public
holidays) prior to check-in date, there will be
a charge for a hotel cancellation fee of 25% of
the total amount PLUS administration fee USD10.
- If
notification of cancellation is received less than
30 working days (not including Sat, Sun & Public
holidays) prior to check-in date, there will be
a charge for a hotel cancellation fee of 30% of
the total amount PLUS
administration fee USD10.
- In
case of notification of cancellation least than
15 working days, 50% of the total amount will be
charged automatically.
- More,
in case of notification of cancellation least than
7 working days, 100% of the total amount will be
charged automatically.
- No
Show and room cancellation during check-in date
within the peakest period will be charged 100% of
the total amount - No Refund.
If you do
not wish to keep the reservation, please cancel the
booking by replying with CANCEL in the subject line.
Reduction
of stay:
If the reduction in stay involves refunding a portion
of the booking value, we will deduct our standard
processing for a bank credit card processing fee of
10%.- from the total amount being refunded.
Should you
not contact our customer support services to shortening
the length of stay - you will be obliged to pay for
the full duration of your accommodation as detailed
in the original booking.
Extension
of stay:
After your
arrival, if you plan on extend your stay, you will
need to contact our customer support services by Telephone
In case you contact the hotel directly, they will
not be able offer you the competitive room rates you
enjoy with Hong Kong Hotels Discount when we
receive your advise we will arrange for the extension,
subject to the availability of the room and charge
your credit card with the booking based on the room
rates prevailing at the time.
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